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Avaya Solutions
3Star Managed Video Collaboration Services for Small & Mid-Size Businesses
![]() The complete suite of Managed Video Conferencing Solutions can enhance communications, reduce travel time and budget and boost team productivity. Take your business to the new heights with this services. Transferring your technology to the cloud simply means that the physical aspects of your IT – along with their management and maintenance – are delivered via the Internet on a pay-as-you-go pricing structure. With the Cloud services, you opt for scalable, customizable, mobile and money-saving IT solutions.
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Conduct collaborative, visual, and interactive meetings, with anyone, anywhere in the world with Web Conferencing. Make a sales presentation, demonstrate a product, collaborate on a project and train employees - without having to travel or juggle schedules. With no software to install, it’s as easy as opening your browser. By simply sending a URL to your meeting, you invite attendees to participate. Features of 3StarConnect include the ability to collaborate on a single document on a shared screen. In just a few clicks, you can pass the editing to another team member who could just as well be in another country. Real time editing means productivity and time saved.
Email Marketing Services (Optional)
"Buyers today are more empowered. Information is abundantly, overwhelmingly available, and buyers are using that easy access to tune out unwanted marketing messages while simultaneously seizing control of their buying processes. Only with trust will consumers let your email past their filters and into their lives. Set expectations during an opt-in process, and then consistently fulfill those expectations with every email you send."
- Demonstrate new products and services to potential clients with significantly reduced travel time and increased productivity
- Collaborate with anyone, anywhere on documents, whiteboard sessions and issue resolution
- Deliver interactive training quickly and cost effectively
- Choose unlimited monthly or pay-per-use subscriptions based on expected use
- Use your smartphone, tablet or wireless device to access and host meetings from anywhere, when and how you want
Email Marketing Services (Optional)
- Design your newsletter content
- Broadcast your newsletter (on-demand)
- Email (newsletter) analytic report
- Upload your promo-product video to our video-cloud
- Manage your customer list database
- Host your customer email in our data centers
- Provide anywhere access to your email
- Provide 24/7/365 IT support via our Customer Care Center—located in Jakarta, Indonesia
"Buyers today are more empowered. Information is abundantly, overwhelmingly available, and buyers are using that easy access to tune out unwanted marketing messages while simultaneously seizing control of their buying processes. Only with trust will consumers let your email past their filters and into their lives. Set expectations during an opt-in process, and then consistently fulfill those expectations with every email you send."
Telephone Electronic Costmanagement System
![]() Telephone Electronic Costmanagement Systems (TECS) enable companies to control staff expenditure on phone calls. Ideal for customers with existing PBXs seeking to control phone call expenditure and to monitor the performance of staff involved with inbound and outbound calling. TECS collect call data from company PBXs and then allocate these to pre-configured staff names & extension numbers, departments, accounts, trunk lines, client names/numbers, client categories, etc.
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TECS then generates a range of daily/weekly/monthly reports that typically monitor the following:
- Call duration per extension / department / account
- Unauthorised and abusive calls by cost & duration
- Who's phoning you (by CLI)
- Most costly numbers
- Most frequently dialed numbers
- Answer time response
- Calls made for clients on their behalf for later back-billing
- Review your dealership's call data and better manage your sales force.
- Combine data from many generations and brands of PBXs and Unified Communications platforms, such as Avaya, Cisco, and Microsoft Lync